We hope you love your NANGE ATELIER purchase. If you are not fully satisfied, please contact us before returning any item.

Return Period:
For the UK market, customers may request a return within 14 days after receiving the order.

Return Contact:
If there is any size, quality, or delivery issue, please contact us within 7 days after receiving your order so we can assist you as quickly as possible.

Return Conditions:
Items must be unworn, unused, unwashed, undamaged, and returned in their original condition with all tags, labels, and packaging intact.

Return Process:
Please contact our customer service team before returning any item. The return address will be provided after your return request has been reviewed and approved.

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

Non-returnable Items:
Customized items, final sale items, gift cards, and items damaged due to improper use, washing, storage, or care are not eligible for return.

Return Shipping:
Return shipping costs are the responsibility of the customer unless the item received is defective, damaged, or incorrect.

Refunds:
Once the returned item is received and inspected, refunds will be processed to the original payment method. Please allow 5-10 business days for the refund to appear, depending on your bank or payment provider.

Customer Service Email:
nangeatelier001@gmail.com