At NANGE ATELIER, we carefully prepare and ship each order to ensure your garments arrive safely and in excellent condition.

Order Processing:
Orders are usually processed within 2-5 business days after payment is confirmed.

Shipping Destination:
Our main shipping destination is the United Kingdom.

Shipping Origin:
Orders are currently shipped from China. Overseas warehouse stock is not available at this stage.

Shipping Method:
Orders are shipped by air freight with customs clearance included, followed by local delivery partners such as UPS, DHL, or other local couriers.

Estimated Delivery Time:
Estimated delivery time to the United Kingdom is usually 9-12 calendar days after dispatch. Total delivery time may be around 11-17 days including order processing.

Shipping Fee:
Standard Shipping: £14.99

Free Shipping:
Free standard shipping is available for orders over £999.

Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow 24-72 hours for tracking information to update.

Delays:
Delivery times may be affected by customs inspection, public holidays, courier delays, incorrect shipping information, weather conditions, or other force majeure factors.