NANGE ATELIER – PRIVACY POLICY

Effective date: July 23, 2026

NANGE ATELIER (“NANGE ATELIER,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it separately.

  1. INFORMATION WE COLLECT

Information you provide to us may include:

  • Contact details, such as your name, email address, telephone number, billing address, and shipping address.
  • Order information, such as products purchased, size and color selections, order history, returns, and customer service records.
  • Account information, such as login credentials and saved preferences, if customer accounts are available.
  • Communications, including messages, product reviews, survey responses, and other information you send to us.
  • Marketing preferences, including whether you wish to receive promotional communications.

Information collected automatically may include:

  • Device and browser information, IP address, approximate location, operating system, language, and referring pages.
  • Website activity, such as pages viewed, links selected, search activity, cart activity, and session information.
  • Cookie and similar technology data used to keep the website functioning, remember preferences, measure performance, prevent fraud, and, where permitted, support advertising.

Payment information is collected and processed by the payment providers made available at checkout. We generally receive transaction details and payment status rather than complete payment card numbers.

  1. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process payments, fulfill orders, arrange delivery, and manage returns or refunds.
  • Communicate about orders, customer service requests, account notices, and changes to our services.
  • Operate, maintain, secure, personalize, and improve our website and services.
  • Detect, investigate, and prevent fraud, security incidents, prohibited activity, and misuse.
  • Send marketing communications where you have consented or where otherwise permitted by law. You may unsubscribe at any time.
  • Measure website performance and understand how customers use our services.
  • Comply with tax, accounting, customs, consumer protection, legal, regulatory, and recordkeeping obligations.
  • Establish, exercise, or defend legal claims.

Where the General Data Protection Regulation or similar law applies, our legal bases may include performance of a contract, compliance with legal obligations, our legitimate interests, and consent. Where processing is based on consent, you may withdraw it at any time without affecting processing already carried out.

  1. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, local storage, and similar technologies. Some technologies are necessary for checkout, security, and core website functions. Others may support analytics, personalization, or advertising.

Where required, non-essential technologies will be used only after you provide consent. You may manage available choices through the website’s cookie settings and through your browser. Blocking some cookies may affect website functionality.

  1. HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers that help us operate our business, including:

  • Website hosting and e-commerce platform providers.
  • Payment processors and fraud-prevention providers.
  • Warehouses, fulfillment partners, shipping carriers, customs agents, and returns providers.
  • Customer service, email, analytics, advertising, and information technology providers.
  • Professional advisers, such as accountants, auditors, insurers, and legal advisers.

We may also disclose information when required by law, to protect rights and safety, to investigate fraud or security issues, or in connection with a merger, financing, restructuring, sale, or transfer of all or part of our business.

We do not sell personal information for money. Certain privacy laws may define some analytics or advertising disclosures as a “sale,” “sharing,” or “targeted advertising.” Where applicable, we will provide legally required choices through cookie settings or another designated opt-out method.

  1. INTERNATIONAL DATA TRANSFERS

Our business and service providers may process information in countries other than the country where you live. Those countries may have different data protection laws. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

  1. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, legal compliance, accounting, tax, dispute resolution, and enforcement of agreements. Retention periods vary according to the type of information and applicable legal requirements.

  1. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure. Please use a strong, unique password if customer accounts are available and contact us if you believe your information has been compromised.

  1. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information.
  • Request restriction of or object to certain processing.
  • Receive certain information in a portable format.
  • Withdraw consent where processing relies on consent.
  • Opt out of marketing communications.
  • Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
  • Appeal a decision concerning a privacy request where applicable.
  • Lodge a complaint with your local data protection authority.

These rights may be limited by law. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted, subject to verification and proof of authority. We will not unlawfully discriminate against you for exercising a privacy right.

To submit a privacy request, email 17370908199@163.com with the subject line “Privacy Request.” Please describe your request and the country or region where you reside.

  1. MARKETING COMMUNICATIONS

You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. Even if you opt out of marketing, we may still send non-promotional communications about orders, service changes, security, or legal matters.

  1. CHILDREN’S PRIVACY

Our website is intended for a general adult audience and is not directed to children under 13, or a higher minimum age where required by local law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

  1. THIRD-PARTY LINKS

Our website may link to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices. Please review their policies before providing personal information.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated effective date. Where required by law, we will provide additional notice or request consent.

  1. CONTACT US

For questions or privacy requests, contact:

NANGE ATELIER
No. 10 Youchang Hutong
Congtai District, Handan City
China

Email: nangeatelier001@gmail.com
Telephone: +86 17370908199

IMPORTANT IMPLEMENTATION NOTE FOR THE WEBSITE TEAM – REMOVE BEFORE PUBLICATION

Before publishing this policy, confirm the legal entity operating NANGE ATELIER and replace the brand name above with that legal entity where required. Configure the actual cookie-consent and privacy opt-out tools to match the site’s analytics and advertising technologies. Confirm that all named contact details, data processors, account functions, marketing features, and payment practices accurately reflect the final website.